The Zoom – Interior Design & Build
Dubai, UAE

Objective & Challenges

• Fragmented workflows between design, architecture, and furniture execution.
• Duplication of efforts and project delays due to multiple contractors.
• Communication gaps between designers, site supervisors, and clients.
• Difficulty showcasing completed projects to attract new clients.
• Needed a way to differentiate from other firms in Dubai’s saturated design market.

Proposed Solution

InLinkers implemented a comprehensive framework tailored to Zoom’s business model. Key solutions included:

• Design & Build Workflow Module: Unified architecture, design, and furniture execution into one streamlined process.
• Project Management Dashboard: Real-time task monitoring, milestone alerts, and progress tracking.
• Client Portfolio Showcase: Digital presentation of 500+ projects through structured storytelling.
• Communication Hub: Centralized client feedback, approvals, and updates to reduce miscommunication.
• Brand Visibility Enhancements: Stronger digital presence to attract and retain clients.

Execution & Technical Approach

InLinkers ensured that Zoom’s transformation was supported by strong technical execution and scalability:

• Frontend with modern project tracking and presentation tools.
• Backend centralized workflow management system for seamless collaboration.
• Robust database to store drawings, contracts, and client data securely.
• Role-based access and strict security measures to protect sensitive information.
• Scalable foundation to support larger and more complex projects in the future.

Impact Highlights

• 65% faster project coordination with centralized workflows.
• 70% reduction in miscommunication and design errors.
• 55% increase in client satisfaction and on-time delivery.
• Boosted repeat business and referrals with stronger brand perception.
• Secured new clients through improved market positioning in Dubai.

Overall Observation

The partnership between Zoom and InLinkers demonstrates how creative expertise can be amplified with structured digital processes. By resolving operational bottlenecks, enhancing transparency, and improving brand visibility, Zoom achieved remarkable improvements in client satisfaction and business growth. Moving forward, advanced tools like immersive 3D walkthroughs, AR/VR previews, and interactive portfolios will further strengthen their client-first approach and market presence.